OUR STORY

There’s more risk and cost challenges in today’s ever-evolving business environment. It can be overwhelming to find experts in specific disciplines, and of course, everyone expects things to be done with efficiency and speed. So, we set up GBPOS to address these needs and help companies navigate through the maze of outsourcing possibilities. We’ve streamlined the process in four hassle-free steps to ensure access to top-tier talent without the headaches and exorbitant costs. Collectively, we’ve been in the outsourcing business for 60 years, so we’ve refined our strategies over time. We don’t just do bums on seats and cost-based solutions, we deliver long-term benefits and leave companies better than how we started it.

– Martin English, Managing Partner

Who we are

Global BPO Solution provides high-touch bespoke outsourcing services for our international clients in the US, Australia, New Zealand, UK and The Philippines.

We’ve grown exponentially since our roots in 2015. We consistently outperform our client’s expectations, so our world-class services are well-known across a range of industries and companies around the world. We keep our clients so happy, that they refer us to more. We take our business relationship seriously, and aim for partnerships that provide long-term value.

We offer remote, in-person, and hybrid work solutions as well as full-time, part-time, and project based contracts. We are headquartered in one of the top central business districts of The Philippines, Bonifacio Global City. Give us a call to find out what suits your needs.

Leadership

Martin English is the Lead Partner at GBPOS, and has consulted for over 50 of the world’s leading organisations in over 30 different countries. He grew up in Yorkshire, but his management consulting expertise has taken him to share it around the world. He is a multi-disciplinary professional with experience in strategy, performance improvement, and supply chain management and has worked in a range of industries like finance, F&B, engineering, retail, telecommunications, oil and gas, and IT. His past clients include O2, Telstra, Cisco, British American Tobacco, Philippine Airlines, Telcom New Zealand (Spark), Bank of America, Aviva, Lloyds, Ministry of Defense, BAE Systems, EBAY, BP, Shell, Siemens.

In 2008, he entered the outsourcing industry and was credited for being one of the pioneers of earmarking schemes from consulting to offshore talent from one of the world’s leading BPOs. He started GBPOS in 2015 to match companies with top-tier talent and make outsourcing talent accessible and efficient.

Who we are

Our Core Values

Accountable

We are a responsible partner that our clients can rely on. We value our clients as our own and take their best interest in the forefront of everything we do.

Committed to People, Process and Results

Our commitment to excellence through process improvement, results optimization and people promotion is at the heart of everything we do. We believe in our people and empower them to challenge mediocrity and achieve the best possible outcome at all times. We respect our partners and we work with agility to meet and exceed their expectations.

Trustworthy

We represent our company and clients in a way that builds trust – trust that creates long-term partnerships. We ensure that our people and processes are not only effective and efficient but are also ethical.

Why Partner with GBPOS?

GBPOS is the leading outsourcing firm for efficiently bringing top-tier talent to companies in need.

We nurture each talent and reward excellent performance. We also believe in relationship building, which paved the way for our strong referral network. Our network is the main source of our talent pool, allowing us to find vetted specialists to fill niche and complex roles. Since our referral network was built organically, it thrives on trust and transparency, and yields high-value results quickly.

The Philippines is home to proficient English speakers with strong educational and professional backgrounds. We provide cost-efficient solutions for companies to retain top-tier talent and never compromise on rewarding industry-average compensation plans to local hires. The work arrangement greatly benefits both the client and our employees.

We identify best practices to help our clients instil an effective operating rhythm. We review real-time work and final outcomes to continually improve overall results. And, we deliver them at record speed, too.