We partner to deliver against
our clients' service, sales and
marketing requirements.
THE SOLICITORS GROUP
UK
– Outbound Lead
Generation
– Outbound Sales
– Data Cleansing and
Creation
– Secretarial Services
Professional Dentistry
UK
– Outbound Lead
Generation
– Outboubd Sales
– Data Cleansing and
Creation
– Phone Verification and
Event Invitation
Fun Kids Guide
Australia, New Zealand, Philippines
– Outbound Lead
Generation
– Outbound Sales
– Database Creation
– Secretarial Services
– Campaign
Management
– Outbound Sales
Daily Feed
UK,USA
– Content Creation
– Image Sourcing
SERVICES
Lead Generation
Sales is at the heart of every business and a key component for a thriving and sustainable company. We partner with you to design and execute successful inbound and outbound sales programs at low cost to maximise your sales performance.
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Database Enrichment
Leveraging high quality and low cost data processing services through international offshore locations. We offer data processing and list creation services with guaranteed quality levels.
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Online Marketing
In an increasingly sophisticated environment, the need for a fully integrated social media and web strategy has never been more critical. Our experienced and professional digital marketing team can deliver a tailored online package at a significantly reduced cost.
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Administrative Support
Leveraging utilising and qualified Philippines based staff to handle all of the back office operation including virtual assistants and appointment setting services.
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Credit Management
Our credit management services aim is to reduce your delinquent debt while maintaining strong professional relationship.
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Inbound Service Support
Delivering superior inbound support via voice or chat to maximise customer experience and efficiency.
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Approach
Client Needs Analysis - Interviews
- Data Review
- Sales Process Review
- IT Requirements
- Typically this exercise takes up to one week to complete
Proposal - Phasing - logical sequence ramp activities
- Cost and contractual arrangement
- Project ROI
- Recruitment and Training requirements - proposed support team
- Confirm KPI's
Pilot - Limited scope - limited risk, proof of concept
- Selected data
- PM and set up support
- Success criteria
- Typically with a sales project it would take between 1-2 weeks to get up to speed with post training
Set Up - RACI / Operating rhythm / Reporting / Quality
- CRM / Telephony
- Communications
- Recruitment / Training / Development
Go Live - Full ramp
- Weekly Review
- Daily / Weekly reporting
Typically the approach would take from 6-8 weeks from initial analysis to go live
ABOUT US
We were established in 2015 and look to provide a niche number of services to clients where we believe there is a good cultural fit and room to grow. Our headquarters are in Fort Bonifacio Global City the media hub of Metro Manila and the Philippines.
Typical benefits of outsourcing to the Philippines include:
Up-to 60% cost savings on labour
Productivity gains of 25%
No hiring and employment issues
We can ramp at speed and are open to short term engagements
Low levels of employee attrition - typically less than 10% per annum
GBPO are looking for long terms partners, to that end it is vital for us to get it right, we like to start with small engagements, get the process right, limit risks and then move forward at speed to offer world class performance that outmatches onshore performance and is sustainable.
- Highly educated workforce.
- Highly engaged, service orientated workforce with strong English language capabilities.
- 95% of agents are degree educated.
of your team.
